Services · About · QuoteFriendly, straightforward help with computers, laptops, phones, Wi-Fi and everyday technology in Yate, Chipping Sodbury and across South Gloucestershire.Request a Free Quote · See How I Can Help🔧 Repairs · 💬 Support · 🛜 Setup · 💡 Advice
ServicesPractical help with the technology you use every day.Computer repairs & upgrades
Troubleshooting, component replacements and sensible upgrades for desktop PCs and laptops.Everyday tech support
Friendly help with common computer, laptop, phone and software problems.Wi-Fi & home setup
Help getting your Wi-Fi, router and connected devices set up and working reliably.Friendly tech advice
Clear explanations and recommendations, with options that fit your needs and budget.PC builds & improvements
Plan a new PC or improve an existing one with practical, compatible parts advice.New device setup
A hand setting up a new computer, phone, printer or other everyday device.
Hi, I'm Daryl. Your local tech guy.I've spent years working hands-on with consumer technology, testing devices, troubleshooting issues and helping people understand how things work. I've also built and repaired computers for friends and family for years. I explain things clearly, go at your pace and never make you feel awkward for asking a question.
How it worksA simple, no-pressure process.1. Tell me what's happening
Describe the issue in your own words — you don't need to know the technical terms.2. I'll explain the options and provide a quote
You'll know what the work involves and what it will cost before we arrange it.3. We'll arrange suitable help
We'll agree a convenient way to get the support you need, at home or remotely where suitable.
Request a free quoteNot sure what’s wrong or what to call it? That’s absolutely fine. Tell me what’s happening in your own words. Please include the device and your approximate town or area. Don’t send your full home address, account passwords or sensitive information.Email me at [email protected] and I’ll discuss the options with you. There’s no charge for a quote, and I’ll confirm any costs before we arrange work.Clear, upfront pricingHome visit within 5 miles of Yate or Chipping Sodbury: £40, including travel and the first hour.5–10 miles: £45; 10–15 miles: £50. These also include travel and the first hour. Further afield: I’ll confirm any travel charge before you book.Additional on-site time: £25 per hour, billed in 15-minute blocks (£6.25 each). Remote help: £20 per hour, with a 30-minute minimum (£10), then £5 per 15 minutes. Parts are separate and will only be ordered or fitted with your approval.At present, I don’t offer collection, delivery or transport of customer devices.
By submitting this form, you’re asking me to use these details to reply to your quote request. See the Privacy notice.
Your Tech Guy
Yate, Chipping Sodbury & South Gloucestershire
[email protected]
getyourtechguy.co.ukOpening hours
Monday–Saturday: 09:00–18:00
Sunday: ClosedPrivacy notice · Customer service terms
Privacy noticeWho is responsible
Daryl Howe, trading as Your Tech Guy, is responsible for the personal information described here. Contact: [email protected]. The business postal address will be included in the pre-contract information sent before you book.What I collect and why
When you use the enquiry form or contact me, I collect your name, email address, optional phone number, approximate area, and details of the help you need. If you book, I may also keep appointment, quote, work, approval, invoice and payment records. I use this information to answer you, prepare a quote, arrange and provide the service you request, handle follow-up and complaints, and keep records required for tax. I do not sell your information or use it for automated decisions. Please do not send passwords, payment-card details or sensitive information through the form.Legal bases
I use enquiry and job information to take steps you request before a contract and to perform a contract. I keep tax records to meet legal obligations. I may keep proportionate records for security, service history and resolving complaints or disputes because I have a legitimate interest in running and protecting the business. I will ask for consent before sending optional marketing where required.Who handles it
Carrd hosts this website and its enquiry form. IONOS provides my business email. These providers handle information needed to provide their services; their privacy information explains their own handling and any international processing. If you pay using PayPal, PayPal handles payment data under its own privacy notice. I may share information with HMRC or public authorities where legally required.How long I keep it
I normally delete or anonymise unsuccessful enquiries after 6 months. Routine job notes and correspondence are normally deleted or anonymised 6 months after the job, unless needed for a complaint, dispute or legal claim. Tax records are kept for the period required by HMRC. Temporary passwords or access details are avoided and removed as soon as the work is complete.Your rights and how to complain
You may ask to access or correct your information, and in some circumstances request deletion, restriction, portability or object to its use. Contact [email protected]. You can complain to the Information Commissioner's Office.Website technologies and updates
This site uses Carrd to host the page and form. I do not intentionally add advertising trackers. Carrd may use technologies needed to operate and protect the service; if I add analytics or other non-essential tracking, I will update this notice and any required controls. I may update this notice when my data practices change. Last updated: 27 October 2026.
Customer service termsYour Tech Guy is the trading name of Daryl Howe, a sole trader. I provide consumer technology advice, setup, troubleshooting, repairs and upgrades in Yate, Chipping Sodbury and surrounding South Gloucestershire, subject to the job agreed with you. I do not currently offer collection, delivery or transport of customer devices. Contact: [email protected]. The postal address and required cancellation information will be provided before you enter a service contract.Quotes and prices
Quotes are free. I will confirm your location band, scope and total expected charge before booking. Home visits include travel and the first hour: within 5 miles of Yate or Chipping Sodbury £40; 5–10 miles £45; 10–15 miles £50. Further afield, I will confirm any travel charge before you book. Additional on-site time is £25 per hour in 15-minute blocks (£6.25 per block). Remote help is £20 per hour, with a 30-minute minimum (£10), then £5 per 15 minutes. Parts and materials are separate and will only be ordered or fitted with your approval. No additional chargeable work begins without your approval.Work and your device
I will carry out the agreed service with reasonable care and skill and explain uncertainty where a fault may have more than one cause. You can ask me to stop or discuss options before extra work. Please back up important data where possible and tell me about relevant faults or damage. I will access information only as reasonably needed for the agreed work and will not deliberately copy personal files unless you ask me to as part of the service. Do not send passwords by ordinary email or through the enquiry form. Nothing here limits your statutory consumer rights.Booking, payment and cancellation
Payment is due when the appointment is complete. I will provide an invoice; payment can be made by bank transfer or PayPal. Any different arrangement will be agreed in writing before work begins. If you book online, by phone or email, or agree a contract in your home, a 14-day cancellation period will normally apply. Before you commit, I will give you the required cancellation information and a copy of the agreed terms. If you ask me to begin during that period, I will record your express request. If you then cancel before the work is complete, you may owe a proportionate amount for work already supplied. The cancellation right ends after full performance only if you requested the early start and acknowledged beforehand that you would lose the right once the service was fully performed. To cancel or rearrange, email [email protected]; the postal details and model cancellation form will be included in the pre-contract information. No separate cancellation charge is currently set.Job approval
Before starting, I will confirm the work, price, any approved parts and any limit on extra time. I will give you a copy of the job authorisation and terms. These terms are a summary; the job-specific written quote and authorisation form the agreement for your appointment.